Privacy Policy
At Lakaz Kannell, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make a reservation with us.
1. Information We Collect
We collect the following types of information:
• Personal Information: Name, contact details (email, phone number), payment details, and any additional information you provide when booking a room.
• Usage Data: Information about how you interact with our website, including your IP address, browser type, and device information.
• Cookies: We use cookies to improve your experience on our website, such as remembering your preferences or tracking website usage statistics.
2. How We Use Your Information
We use the information we collect to:
• Process and confirm your reservation.
• Communicate with you regarding your booking, including confirmation emails, reminders, and promotional offers (if you’ve opted-in).
• Improve our website functionality and service offerings.
• Respond to your inquiries or requests.
3. Data Protection
We implement industry-standard security measures to safeguard your personal data against unauthorized access, use, or disclosure. We use secure payment gateways to process payment information.
4. Sharing Your Information
We do not share your personal information with third parties except for the following:
• Service Providers: We may share your information with third-party service providers who assist us in running our business, such as payment processors or marketing platforms.
• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. After this period, we will securely delete or anonymize your information.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can also withdraw your consent for us to use your information for marketing purposes by contacting us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.